Delete your GROW account

This page explains how to ask Dominaite to delete your GROW partner account. GROW is the app for Dominaite partners. The developer is Dominaite EOOD, Varna, Bulgaria.

The quickest way: in the app

1. Open the GROW app and sign in.
2. Tap your picture at the top, then tap Settings.
3. Under Legal, tap Delete my account.
4. Read the page, then tap Delete my account.

The app signs you out. We schedule the deletion for 30 days after your request. Our staff then complete it.

Without the app

Send an email to privacy@dominaite.com from the email address of your GROW account. Use the subject "Delete my GROW account".

We may ask you to confirm the request before we act on it, so that nobody else can delete your account. We schedule the deletion for 30 days after your confirmed request. Our staff then complete it.

What we delete

• your partner account and your sign-in
• your profile and contact details
• your identity check (documents, selfie and chip data), except what the law requires us to keep (see below)
• your leads, notes and visit records

What we must keep, and for how long

• Commission, payout and Store order records, and the tax details they need: 7 years from the date of the transaction, as Bulgarian accounting and tax law requires.
• Account and identity-check records that anti-money-laundering law requires: for the duration of our business relationship plus 7 years.

We keep these records only for those periods and only for those legal reasons. Then we delete them.

Changed your mind?

Write to privacy@dominaite.com within the 30 days, and we stop the deletion.

Questions

Read the GROW privacy policy, or write to privacy@dominaite.com.

Dominaite EOOD, str. Dr. Miron Ignatiev No. 11, fl. 2, ap. 4, Primorski, 9010 Varna, Bulgaria. UIC 208557619.